Terms & Conditions

Last updated on Jan 11, 2026

Security Services Terms & Conditions

Acceptance of Terms

By using or purchasing any of our services, products, systems, or software (collectively, “Services”), you acknowledge that you are at least 18 years old or legally authorized to enter into a binding agreement. If you use the Services on behalf of a company or organization, you confirm that you have the authority to bind that entity to these Terms

GS Black Tech – Security Services Terms & Conditions

Company Name: GS Black Tech
Support Contact: 064 511 7048
Email: support@gsblacktech.co.za
Country/Jurisdiction: South Africa

1. Definitions

  • “Company” refers to GS Black Tech.
  • “Client” refers to the customer making use of the Company’s services.
  • “Services” refers to any security-related service provided, including but not limited to installation, monitoring, maintenance, consulting, cybersecurity, or physical security solutions.

2. Scope of Service

The Company shall provide security services as quoted, invoiced, or agreed in writing. Any additional work outside the agreed scope may incur additional charges.

3. Payment Terms

3.1 All invoices are payable within 7–30 days unless otherwise agreed.
3.2 Deposit or upfront payments may be required for hardware, equipment, installations, or custom work.
3.3 The Company reserves the right to suspend services for late or non-payment.

4. Equipment & Materials

4.1 Hardware, cameras, access control devices, software, alarms, servers, and other security components remain the property of the Company until fully paid.
4.2 Warranty on equipment is subject to manufacturer terms.
4.3 Tampering with installed systems may void warranties and service agreements.

5. Service Liability

5.1 The Company will take reasonable measures to ensure security system functionality; however, no security system is guaranteed to prevent loss, theft, or damage.
5.2 The Client acknowledges that security systems reduce risk but cannot eliminate it entirely.

6. Client Responsibilities

The Client agrees to:

  • Provide access to premises where installation or maintenance is required
  • Ensure stable power and internet connectivity where applicable
  • Notify the Company of changes to environment, layout, or network affecting system performance

7. Monitoring & Alerts (If Applicable)

Where monitoring services are provided, the Company will make reasonable efforts to notify the Client of alerts. Response time may vary and is not guaranteed unless an SLA is in place.

8. Data & Cybersecurity

8.1 Cybersecurity and digital security services are provided on a best-effort basis and cannot guarantee protection against all threats.
8.2 The Company is not responsible for malicious third-party attacks, data loss, or breaches unless explicitly covered by an SLA.

9. Confidentiality

Both parties agree to maintain confidentiality of sensitive information, system details, and business operations.

10. POPIA Compliance

The Company will comply with applicable South African POPIA data protection requirements regarding personal information, surveillance footage, system logs, and biometric data.

11. Service Limitations

The Company shall not be held liable for any indirect, consequential, or incidental damages arising from system failure, misuse, or downtime.

12. Cancellation & Termination

Service agreements may be cancelled with written notice as per contract terms. Early termination fees may apply for active service contracts.

13. Force Majeure

The Company is not liable for delays or losses caused by events beyond its control (e.g., load shedding, network outages, theft, natural disasters, or civil unrest).

14. Amendments

The Company reserves the right to update these Terms & Conditions as needed. Updated terms will be published or provided to the Client.

15. Contact Information

For support, assistance, or queries:

  • Phone: 064 511 7048
  • WhatsApp: 064 511 7048 
    Email: support@gsblacktech.co.za